Episode 38: A holiday troubleshooting guide under your tree

Just in case you open a few Christmas goodies in the coming days or decide to use the holidays as an excuse to set up a few connected devices, Kevin and I decided to offer the gift of our experience. We’ve condensed our stupid mistakes (like not reading the box for device compatibility) and more advanced tricks (like making sure all the devices are on the 2.4 gigahertz Wi-Fi network) into a relatively quick podcast that might one day help you solve your connectivity problems.

At the very least it will remind you that you are not alone as you struggle to set up your connected door locks or your ZigBee sensors. I just spent an hour on the phone with some very smart and helpful support folks trying to figure out why my WeMo outlet decided to stop connecting to my Amazon Echo. The experts decided that it must be some weird modem issue that will require Belkin to buy my model of modem and visit the testing lab. So know that this stuff is hard. In your network, with your stuff, as you get more wacky and crazy, your stuff will fail. Be patient, have fun, and keep listening. Kevin and I look forward to hearing your stories.

Alexa, Turn on Christmas from Stacey Higginbotham on Vimeo.

I’m also including above, a holiday demonstration of Alexa’s capabilities using the Wink hub ($50), a Lutron dimmer switch in the dining room chandelier ($45), four Hue bulbs in the living room ($260) and 3 GE Jasco outdoor switches ($40 each). I could have used a WeMo outlet or my SmartThings outlet, but neither would connect via the Echo, and so I just swapped out my outdoor ones for the sake of the video and figured I’d troubleshoot over the holidays.

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Stacey Higginbotham

I am a journalist who has covered technology for over a decade at publications such as Fortune, PCMag, Gigaom, The Deal and BusinessWeek.

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