Episode 233: How IoT will change your sales job

This week’s show kicks off with the whimper after Apple failed to give us any exciting IoT news. We discuss the scraps Apple gave us, but move to Google’s new Nest Hub Max and the future of local wake word recognition thanks to a new chip. We also talk about Samsara, the industrial IoT’s latest unicorn, an update on the founders of Centralite, and Best Buy’s decision to kill its Insignia app. We end on a down note with the details from Trend Micro’s terrifying report that details what hackers talk about on the dark web in regards to IoT devices. Lock down that camera, people. This week’s IoT Podcast Hotline question circles back to last week’s question with a listener providing yet another way to track tools. It would work for books as well!

The Google Nest Hub Max has a huge display, facial recognition and costs $229.

Our guest this week is Elisabeth Schloten, the CEO of ECBM, a German consultancy that helps companies implement IoT for digital transformations. She explains how the internet of things differs from Industry 4.0 and then explains how to talk to employees about changing job expectations after a digital transformation. She spends much of the last half of the interview explaining how sales jobs will shift when companies sell their products as services.  It’s really eye-opening.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Elisabeth Schloten, the CEO of ECBM
Sponsors: Afero and Simple Commands

  • Where was Apple’s Bluetooth tracker or sleep tech?
  • Google Nest Hub Max recognizes your face
  • Russian hackers want smart meter secrets and Brazilians go for gas pumps
  • Where does IoT fit into Industry 4.0?
  • IoT will kill the traditional sales commission

Episode 231: What to do with Wi-Fi 6 and voice in the enterprise

What is Wi-Fi 6? Should you care? We tackle these questions first up in this week’s podcast. From there, Kevin and I discuss the Bluetooth KNOB vulnerability and our fears of how smart home data could affect a Chinese-style social credit score. To lighten things up I talk about my visit with Microsoft, and experience with the Hololens 2 as well as Microsoft’s digital twin strategy. In the news segments, we cover the new Eero security service, the Nest doorbell package detection, and Fitbit’s proposed health service. We then answer a listener question about smart spigots.

This Microsoft image shows one of the Guides Microsoft has created for industry partners using the Hololens 2.

Our guest this week is Mark Webster, who is a director of product at Adobe. He discusses how enterprises should view voice interactions. He shares his thoughts on why voice should be separated from the digital assistants that have become popular in the home and explains why enterprise software will lead to different interactions and UX design. As part of the conversation, he also talks about where voice stops being useful and when companies should think about a multi-modal user interface that includes voice, screens and even gestures. If the future of work interests you, then this is a good episode.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Mark Webster, who is a director of product at Adobe
Sponsors: Afero and SimpleCommands

  • Wait on Wi-Fi 6 routers until there are more devices
  • Explaining Microsoft’s digital twin plans and Hololens 2
  • Fitbit is planning a service to go with its devices
  • Voice UIs  should not be confused with digital assistants
  • When does voice stop being useful

Episode 228: Ring uses police as a sales channel

We should name our show the Internet of Privacy Violations Podcast. This week Kevin and I talk about Apple and Microsoft sending voice utterances to contractors and what the industry overall has done to clarify this fact to consumers and also let folks opt-out. We also talk about Microsoft’s discovery that IoT devices are an entry point for hackers and ask for feedback on whether a printer is an IoT device. Then we follow up on Ring’s work with police departments, which doesn’t make me feel good at all. In more fun news we finally discover what Google’s Mistral is, we find a new device from Walmart and discuss a new tech alliance. From there we talk about a new hub for your cameras, Arlo Pro getting HomeKit support and a new roving digital assistant from Asus. We close by answering a question about connected weather stations.

Our guest this week is Meirav Oren, CEO and co-founder of Versatile Natures. She explains how to get non-tech firms to adopt AI and IoT and why she thinks cameras are not the best IoT sensor to use. She also tells me how she thinks the construction industry will evolve over the next decade as it adopts new technology. You’ll gain a lot from this interview.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Meirav Oren, CEO and co-founder of Versatile Natures
Sponsors: Nutanix and DigitalOcean

  • Is a printer an IoT device? We want to know.
  • Ring has turned police officers into its sales channel and that isn’t okay
  • What’s Walmart’s Project Franklin?
  • To get non-tech people to adopt AI, you need trust
  • The future of construction can be found in chip manufacturing

Episode 227: Resideo’s smart home strategy explained

We kick off this week’s show with a new smart bed from Tempur-Pedic before immediately disagreeing about Google’s use of gesture control in the upcoming Pixel 4. From there we talk about Amazon’s Ring business and what makes us most uncomfortable about its dealings with police. Also uncomfortable is our chat about the FTC’s decision to revisit the rules about advertising to children in the wake of voice tech and user-generated content. Unsurprisingly, Apple also hires contractors to listen to your voice utterances, there’s a new security vulnerability and we discover which tech companies people distrust the most when it comes to IoT devices. For the IoT Podcast Hotline, we answer a listener question about making a ceiling fan smart.

The Pixel 4 could turn gestures into reality in more devices.

Our guest this week is Mike Nefkens, the CEO of Resideo, who came on the show to explain why Resideo has purchased three companies in the last few months. He also breaks down Resideo’s plan for the smart home and talks about a plan to create something akin to a warranty service that will help monitor water, electricity, HVAC, and gas lines in the home. This vision relies on professionals, and while there’s a place for DIY, Nefkins doesn’t think an amalgamation of off-the-shelf gadgets will replace a professional service using data to anticipate a home’s needs. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guests: Mike Nefkens, the CEO of Resideo,
Sponsor: Nutanix and DigitalOcean

  • This bed is the future of big-ticket home items
  • Kevin and I fight over Google’s gesture tech
  • How should the FTC regulate kids and tech in today’s world?
  • Which companies might Resideo buy next?
  • Resideo’s future smart home is a monitored home

 

Episode 224: Wyze Bulbs and the Echo Auto reviewed

This week Kevin and I spend more time reviewing gadgets than on news. First, we hit the latest update for Z-Wave which basically makes it easier to grab a new Z-wave device and get it on a network. Then we talk about vulnerabilities in medical devices before turning to the new Wyze camera person detection. I also review the current state of the Wyze light bulbs which I have in early release. In the smarter device side, Google may be testing some form of package delivery recognition for its doorbell, while ADT has created its own doorbell.  Ikea has made some new smart lights, which are more expensive than the Wyze bulbs, but a bit brighter. Google’s new local home control is in developer preview and I offer impressions on the Amazon Echo Auto device. We also answer a listener question about smart buttons for SmartThings.

The Amazon Echo Auto is a handy tool if it works in your car.

Our guest this week is Guneet Bedi, VP of global sales at Relayr, who discusses the role of insurance firms in making IoT business models possible. For example, insurance provider Munich Re, which owns Relayr, now provides guarantees behind “as a service” IoT business offerings for smaller companies who may need the backing of a big insurance provider to get customers over the hump of trusting a big operation to a smaller company deploying untested technology. We also talk about the mismatch in revenue coming in when a product company tries to implement a product-as-a-service model and how financial firms might step in to help. It’s a look at how the IoT can and will affect balance sheets in the near future.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Guneet Bedi, VP of global sales at Relayr
SponsorsDell Technologies and Afero

  • The Z-wave Alliance makes it easier to get products online
  • Wyze bulbs are a nice product for a nice price
  • Put Alexa in your car if Android Auto or Apple CarPlay isn’t for you
  • Insurance can play new roles in the industrial IoT
  • How to match new business models to changing revenue streams

Episode 221: Thread is now enterprise ready

This week Kevin and I talk about the updated Thread protocol and explain what Thread 1.2 has to offer. It’s quite a lot. We also talk about office-management firm JLL working with Google to launch a smart assistant for the office environment, Samsung’s smart TV flub and DISH launching a smart home device installation effort. From there we talk about device-based security at the chip level and several news items. These include turning an iPhone into a medical device test platform, a new launch date for IKEA’s smart blinds, a new HomeKit smart plug, an update on Samsung’s Galaxy Home fondue pot device and a lawsuit against Amazon. In this week’s Internet of Things Podcast Hotline, we answer a question from Jeff about how to keep smart speakers from cluttering up a room.

The JLL app lets office workers schedule conference rooms and more, using their voice.

This week’s guest is Elizabeth Hackenson, the CIO of Schneider Electric. In her role as CIO, she is helping make the 130,000-employee company undergo a digital transformation. It’s a big job and she shares her exact role, the challenges of bringing IT and OT together and does a deep dive on the type of security she’s trying to implement. She also provides helpful tips on how to get your team members on the same page and what to look out for when trying to build connected factories and operations. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Elizabeth Hackenson, CIO at Schneider Electric
Sponsors: Dell Technologies and Nordic Semiconductor

  • Three things that matter in the new version of Thread
  • JiLL wants to be your new office assistant with Google’s help
  • The most interesting element of the Alexa lawsuits is  consent
  • Communication is the most important factor in bridging IT and OT
  • You need a layered security approach for IoT

Episode 219: The summer Q&A episode!

Twice a year Kevin and I gather up a bunch of your questions from the Internet of Things Podcast Hotline and find answers for them. The episode stars all of our listeners and this time around y’all want to know about helping students build Amazon Alexa skills, how to use a sensor to track when the washer or dryer is done, and how to know when you left the stove on. Y’all also asked for an update on my Grand Google Home experiment, which caused my family to mutiny.

What the heck is up with Wink? We still don’t know.

Smarter appliances were a big trend this episode, but y’all also wanted a smarter mailbox, an update on Wink and the safest way to set up a Wi-Fi network for your devices. Sadly, we recorded this before Apple shared the news that it would work with router makers to create a separate network for IoT devices. John asked a question about surge protectors for IoT devices, which was honestly something I had never considered. Kevin thinks it’s a good idea for those higher priced items. We round it out with a question from Kiril about which tablet he should buy to support remote monitoring of his Ring doorbell. We hope you enjoy the show, and appreciate Schlage and Afero for their continued support of the IoT Podcast Hotline.

Hosts: Stacey Higginbotham and Kevin Tofel
Sponsors: Dell Technologies and Nordic Semiconductor

Resources from the show:

Episode 216: Your smart home data will lead to cheaper insurance

This week Kevin and I continue discussing the fall out from Google killing the Works with Nest program. We discuss alternative devices for those who want to replace their Nest devices. Next, we go into the Amazon Alexa updates that add the Guard security features and sunrise and sunset schedule. Then we look at the new NB-IoT networks from Verizon and AT&T before talking about the facial recognition ban in San Francisco. We mention Lenovo’s new IoT Edge gateway and cover the new Wi-Fi Home Certification for single-family homes and apartments. Finally, we answer a listener question about outdoor mesh Wi-Fi.

The Sonos One got Google Assistant and there’s one drawback. Photo by Kevin Tofel.

This week’s guest is Mariel Devesa, global head of business at Phyn who discusses why insurance firms have been slow to underwrite more smart home devices and what we can expect going forward. One potential future involves companies bidding for our business based on feeds of smart home data showing how low our risk profiles are. Because Phyn is a leak prevention sensor, she also spends a chunk of time talking about water damage and how to find algorithms to build a compelling product. Enjoy the glimpse into our future.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Mariel Devesa, global head of business at Phyn
Sponsors: Dell Technologies and Nordic Semiconductor

  • How should IoT devices remove features or privacy?
  • Sonos One adds Google Assistant but there’s a drawback
  • Verizon’s NB-IoT network seems pricey
  • Why insurance firms still won’t underwrite your smart home
  • One day your insurer might bid for your business

Episode 215: What Google killing Works with Nest means

This week’s show is a long one, thanks to both Google I/O and Microsoft Build happening this week. We kick off with news from I/O about local processing and gesture controls before digging deep into what it means that Google is killing its Works with Nest program. We explain what it means for consumers, the industry, and for developers. From there we move to the privacy one can expect in Amazon’s Echo products and generally what Amazon knows about you. We also talk about the new Amazon Blink XT2 indoor/outdoor wireless camera. The enterprise gets a lot of love from Microsoft at Build with new conversational talents, a way to migrate old embedded devices to the modern Windows 10 IoT OS and support for robots and Windows 10 IoT. We end with news bits including an update on Bluetooth’s success and an update on the lawsuit over landlords installing smart locks. I also review Wyze Sense sensors.

The new Amazon Blink XT2 indoor/outdoor wireless camera will sell for $89.99.

This week’s guest is Kiva Allgood, the new head of IoT and Automotive at Ericsson. She has worked at GE Ventures and at Qualcomm, so she’s familiar with the history of the IoT. She discusses agile factories that will be enabled by 5G networks, why we need industry-wide standards for the IoT and explains why adoption has been slow. We also talk about the importance of resiliency in the industrial IoT, something that is occasionally lost on the IT folks.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Kiva Allgood of Ericsson
Sponsors: Dell Technologies and Nordic Semiconductor

  • Consumers should only buy Nest gear if they are Google-only homes
  • Would you dump your digital assistant?
  • At last Azure Sphere security service is being used in the real world!
  • Standards will make the industrial IoT profitable
  • With 5G you can reprogram your factory like you reprogram software

Episode 214: Goodbye Anki, hello connected pets

This week Kevin and I mourn the end of Anki, the company behind Kevin’s beloved Vector robot. We also talk about the upcoming Google I/O, privacy expectations in apartments with connected devices and AT&T’s nationwide NB-IoT network. From there we discuss Congressional hearings on device security here and abroad in the U.K. In our quick news bits we talk about a $2,000 pool camera to detect drownings, the evolutions of Mozilla’s Project Things, Alexa speaking Spanish in the U.S., and Ford enabling Amazon Key for its 2017 and newer vehicles. Kevin found two good resources for the pro set. The first is a booklet on using a Raspberry Pi for computer vision and the second is a guide to using Microsoft’s IoT Hub. In this week’s voicemail, we deliver bad news to a gentleman searching for a way to help his parents avoid killing their garden.

Whistle, the company behind a connected dog collar is part of Mars’ new Kinship business.

Our guest this week touches on a topic many of our listeners will love — pets!  Leonid Sudakov is the CEO of Kinship, a newly created business of Mars Petcare. Sudakov comes on the show to talk about the newly created business he’s running that combines connected gadgets and data analytics to understand the secret lives of our pets. He talks about what Kinship is looking for in partners and how technology can help people communicate with our companion animals.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Leonid Sudakov is the CEO of Kinship
Sponsors: Software AG and IoT World

  • Residents in Manhattan are suing over a connected door lock
  • AT&T’s NB-IoT pricing is very compelling
  • Would you buy a $2,000 device to prevent drowning?
  • Connected collars and data analysis will give pets a voice
  • Are we ready for telemedicine for pets?