Episode 233: How IoT will change your sales job

This week’s show kicks off with the whimper after Apple failed to give us any exciting IoT news. We discuss the scraps Apple gave us, but move to Google’s new Nest Hub Max and the future of local wake word recognition thanks to a new chip. We also talk about Samsara, the industrial IoT’s latest unicorn, an update on the founders of Centralite, and Best Buy’s decision to kill its Insignia app. We end on a down note with the details from Trend Micro’s terrifying report that details what hackers talk about on the dark web in regards to IoT devices. Lock down that camera, people. This week’s IoT Podcast Hotline question circles back to last week’s question with a listener providing yet another way to track tools. It would work for books as well!

The Google Nest Hub Max has a huge display, facial recognition and costs $229.

Our guest this week is Elisabeth Schloten, the CEO of ECBM, a German consultancy that helps companies implement IoT for digital transformations. She explains how the internet of things differs from Industry 4.0 and then explains how to talk to employees about changing job expectations after a digital transformation. She spends much of the last half of the interview explaining how sales jobs will shift when companies sell their products as services.  It’s really eye-opening.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Elisabeth Schloten, the CEO of ECBM
Sponsors: Afero and Simple Commands

  • Where was Apple’s Bluetooth tracker or sleep tech?
  • Google Nest Hub Max recognizes your face
  • Russian hackers want smart meter secrets and Brazilians go for gas pumps
  • Where does IoT fit into Industry 4.0?
  • IoT will kill the traditional sales commission

Episode 231: What to do with Wi-Fi 6 and voice in the enterprise

What is Wi-Fi 6? Should you care? We tackle these questions first up in this week’s podcast. From there, Kevin and I discuss the Bluetooth KNOB vulnerability and our fears of how smart home data could affect a Chinese-style social credit score. To lighten things up I talk about my visit with Microsoft, and experience with the Hololens 2 as well as Microsoft’s digital twin strategy. In the news segments, we cover the new Eero security service, the Nest doorbell package detection, and Fitbit’s proposed health service. We then answer a listener question about smart spigots.

This Microsoft image shows one of the Guides Microsoft has created for industry partners using the Hololens 2.

Our guest this week is Mark Webster, who is a director of product at Adobe. He discusses how enterprises should view voice interactions. He shares his thoughts on why voice should be separated from the digital assistants that have become popular in the home and explains why enterprise software will lead to different interactions and UX design. As part of the conversation, he also talks about where voice stops being useful and when companies should think about a multi-modal user interface that includes voice, screens and even gestures. If the future of work interests you, then this is a good episode.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Mark Webster, who is a director of product at Adobe
Sponsors: Afero and SimpleCommands

  • Wait on Wi-Fi 6 routers until there are more devices
  • Explaining Microsoft’s digital twin plans and Hololens 2
  • Fitbit is planning a service to go with its devices
  • Voice UIs  should not be confused with digital assistants
  • When does voice stop being useful