Episode 350: Lexmark shares how to manage millions of connected devices

Today’s show is our 350th episode, so we start off with a little bit of celebration before hitting half a dozen pieces of Amazon-related news, including the AWS outage that took out many smart home services, and a newly submitted FCC listing that could be a big deal for those needing a low-power wide-area network. Then we mention Amazon’s latest Halo device and the new Amazon Alexa Together service, which launched this week (it works with a radar sensor from Vayyar to monitor for falls). Then we talk about long-term support for FreeRTOS and an update bringing Alexa smart home capabilities to the FireTV platform. After all that time on Amazon, we then turn to some LiFi news and a bit on how LiFi could be adapted to become relevant for the IoT. Then, we celebrate again over Sonos’ plan to design its devices to last longer and be easily recycled when they reach the end of life.  We also cover some slimy data practices by Life360, a big round of funding for IoT platform Afero, and a new Thread-capable device from Eve. Finally, we end by answering a listener question about smart smoke detectors.

The sensor from Vayyar costs $250 and can work with Amazon’s Amazon’s Alexa Together service to track falls. Image courtesy of Amazon.

This week’s guest is Phil Carter, director of managed print and IoT services at Lexmark, the printer giant. He’s on the show to share what Lexmark has learned through more than a decade of managing millions of connected printers around the world. He shares how the company built a predictive maintenance program, uses sensor data from printers to redesign new printers to handle common problems, and even discusses how connected devices help with Lexmark’s sustainability goals. Lexmark has taken its expertise and created its own IoT platform called Optra. Lexmark launched the first Optra service this year, and Carter talks about why Lexmark launched the platform and why it felt that a consulting element was essential for the platform. It’s a very practical interview for those trying to build and manage a bunch of connected devices.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Phil Carter, director of managed print and IoT services at Lexmark
Sponsors: Twilio and Juniper Networks

  • So much Amazon news from data center outages to new devices
  • We’re really excited about how Sonos is designing gadgets for sustainability
  • Boo. Life360 forces people to opt-out of allowing it to share location data
  • Why Lexmark decided to launch an IoT platform of its own
  • How connected printers can help reduce Lexmark’s environmental impact

 

Episode 313: We are super pumped about Thread

In this week’s show, we focus on Thread because Kevin tried out the new Eve sensors that use the wireless protocol, and fell head over heels in love. “This is what the smart home should be, ” he says. After that, we talk about additional sensors on the HomePod Mini and wonder when and if Apple would make a smart home display. Then we discuss Masonite’s connected doors and why it’s such a disruptive move. Peloton made several acquisitions, so we cover those before discussing another radar product and funding for Flex Logic, an edge-based machine learning chip startup that raised $55 million in funding. We also answer a question about getting a list of your connected devices from your Wi-Fi router.

Vayyar’s new radar module can use one device to monitor all three rows of a large SUV. Image courtesy of Vayyar.

Our guest this week is Carla Diana, who is a product designer whose new book “My Robot Gets Me: How Social Design Can make New Products More Human” comes out next week. We start the conversation with her thoughts on whether we should anthropomorphize devices like Roombas or Alexa. We talk about the frameworks that designers should consider when designing connected products and some best practices to consider. If you’re interested in design, ethics, or how we could have a better-designed future, you’ll enjoy the interview, and likely, the book. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Carla Diana
SponsorSwitch Always On

  • Kevin says some tough things about Bluetooth
  • Peloton’s acquisition strategy is oriented around delivering smart services
  • Smart doors that come with power and connectivity
  • Can I call Alexa or Siri her?
  • How to incorporate calm design into the smart home