Episode 233: How IoT will change your sales job

This week’s show kicks off with the whimper after Apple failed to give us any exciting IoT news. We discuss the scraps Apple gave us, but move to Google’s new Nest Hub Max and the future of local wake word recognition thanks to a new chip. We also talk about Samsara, the industrial IoT’s latest unicorn, an update on the founders of Centralite, and Best Buy’s decision to kill its Insignia app. We end on a down note with the details from Trend Micro’s terrifying report that details what hackers talk about on the dark web in regards to IoT devices. Lock down that camera, people. This week’s IoT Podcast Hotline question circles back to last week’s question with a listener providing yet another way to track tools. It would work for books as well!

The Google Nest Hub Max has a huge display, facial recognition and costs $229.

Our guest this week is Elisabeth Schloten, the CEO of ECBM, a German consultancy that helps companies implement IoT for digital transformations. She explains how the internet of things differs from Industry 4.0 and then explains how to talk to employees about changing job expectations after a digital transformation. She spends much of the last half of the interview explaining how sales jobs will shift when companies sell their products as services.  It’s really eye-opening.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Elisabeth Schloten, the CEO of ECBM
Sponsors: Afero and Simple Commands

  • Where was Apple’s Bluetooth tracker or sleep tech?
  • Google Nest Hub Max recognizes your face
  • Russian hackers want smart meter secrets and Brazilians go for gas pumps
  • Where does IoT fit into Industry 4.0?
  • IoT will kill the traditional sales commission

Episode 232: How secure is your favorite smart home device?

This week’s show has good news for smart device buyers concerned about security. We discuss a new research effort called Your Things that tracks the security of popular smart home devices. We also talk about a new Z-wave hub from Ezlo Innovations, a DIY voice assistant from Picovoice, and rumors about Apple’s new AR glasses and smart tracker. In bummer news, a popular maker board has a vulnerability that the manufacturer has patched. From there we move on to quick news from Amazon, August, and Android. Then we close by answering a question about how to track tools that you may want to lend out to friends.

Yale introduced new locks for the European market at IFA with August software inside.

Our guests this week are Gaye Soykök, who is head of emerging technologies at financial firm Legal & General, and Pilgrim Beart, CEO at DevicePilot. The two have come up with this idea of creating a minimum viable ecosystem for testing connected services. The idea is that most companies can’t do everything needed to pull a good connected service together, so they must create an ecosystem. We talk about how to make that happen, what to look for in partners, and how it ultimately will affect the consumer. It’s a meaty topic.

Hosts: Stacey Higginbotham and Kevin Tofel
Guests: Gaye Soykök, Legal & General, and Pilgrim Beart,  DevicePilot
Sponsors: Afero and Simple Commands

  • A scorecard from Georgia Tech and UNC-Chapel Hill grades the security of your devices
  • Stacey is about to build her own voice assistant device
  • A few Apple rumors to tide us over until next week
  • Why firms in the IoT need to consider a minimum viable ecosystem
  • How will consumers fare if such collaborative approaches pan out?

 

Episode 231: What to do with Wi-Fi 6 and voice in the enterprise

What is Wi-Fi 6? Should you care? We tackle these questions first up in this week’s podcast. From there, Kevin and I discuss the Bluetooth KNOB vulnerability and our fears of how smart home data could affect a Chinese-style social credit score. To lighten things up I talk about my visit with Microsoft, and experience with the Hololens 2 as well as Microsoft’s digital twin strategy. In the news segments, we cover the new Eero security service, the Nest doorbell package detection, and Fitbit’s proposed health service. We then answer a listener question about smart spigots.

This Microsoft image shows one of the Guides Microsoft has created for industry partners using the Hololens 2.

Our guest this week is Mark Webster, who is a director of product at Adobe. He discusses how enterprises should view voice interactions. He shares his thoughts on why voice should be separated from the digital assistants that have become popular in the home and explains why enterprise software will lead to different interactions and UX design. As part of the conversation, he also talks about where voice stops being useful and when companies should think about a multi-modal user interface that includes voice, screens and even gestures. If the future of work interests you, then this is a good episode.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Mark Webster, who is a director of product at Adobe
Sponsors: Afero and SimpleCommands

  • Wait on Wi-Fi 6 routers until there are more devices
  • Explaining Microsoft’s digital twin plans and Hololens 2
  • Fitbit is planning a service to go with its devices
  • Voice UIs  should not be confused with digital assistants
  • When does voice stop being useful

Episode 228: Ring uses police as a sales channel

We should name our show the Internet of Privacy Violations Podcast. This week Kevin and I talk about Apple and Microsoft sending voice utterances to contractors and what the industry overall has done to clarify this fact to consumers and also let folks opt-out. We also talk about Microsoft’s discovery that IoT devices are an entry point for hackers and ask for feedback on whether a printer is an IoT device. Then we follow up on Ring’s work with police departments, which doesn’t make me feel good at all. In more fun news we finally discover what Google’s Mistral is, we find a new device from Walmart and discuss a new tech alliance. From there we talk about a new hub for your cameras, Arlo Pro getting HomeKit support and a new roving digital assistant from Asus. We close by answering a question about connected weather stations.

Our guest this week is Meirav Oren, CEO and co-founder of Versatile Natures. She explains how to get non-tech firms to adopt AI and IoT and why she thinks cameras are not the best IoT sensor to use. She also tells me how she thinks the construction industry will evolve over the next decade as it adopts new technology. You’ll gain a lot from this interview.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Meirav Oren, CEO and co-founder of Versatile Natures
Sponsors: Nutanix and DigitalOcean

  • Is a printer an IoT device? We want to know.
  • Ring has turned police officers into its sales channel and that isn’t okay
  • What’s Walmart’s Project Franklin?
  • To get non-tech people to adopt AI, you need trust
  • The future of construction can be found in chip manufacturing

Episode 225: How to fix smart speaker privacy issues

This week on the show Kevin and I share our misgivings about smart speakers and some ideas to help address the privacy issues for those who want to continue to embrace the convenience, but don’t want strangers hearing their fights, farts, and friends. We also talk about the acquisition of Centralite’s assets by Ezlo, which has acquired other struggling home automation startups in the last year. Then we tackle ARM’s new licensing plan, Intel’s neuromorphic chips, and an update on Wyze (plus its next device). News bits include a new drone platform, UbiquitiLink’s funding, Eve’s new Bluetooth extender, and hacked insulin pumps. In our voicemail this week we answer a reader question about an outdoor Amazon Echo speaker.

One of Intel’s Nahuku boards, each of which contains 8 to 32 Intel Loihi neuromorphic chips. Intel’s latest neuromorphic system, Poihoiki Beach is made up of multiple Nahuku boards and contains 64 Loihi chips.  Image courtesy of Tim Herman of Intel.

This week’s guest is Rags Srinivasan, who is a senior director of growth verticals at Seagate. He’s on the show to talk about Seagate’s efforts to make its wafer manufacturing process smarter. The company started with the idea of implementing a predictive maintenance program for manufacturing machinery but realized that if it could instead use AI earlier in the manufacturing process it would have a larger impact on the company’s bottom line. Srinivasan explains the tools the company used for Athena, how it hopes to achieve a 300% return on investment and why internal branding is essential. He also extols the virtues of cameras as the ultimate IoT sensor. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Rags Srinivasan of Seagate
Sponsors: Dell Technologies and Afero

  • How companies should fix their smart speaker QA process
  • What happened to Centralite?
  • ARM’s new licensing model and Intel’s new chips have something in common.
  • Seagate tried edge processing solutions from HPE and Nvidia
  • How to get buy-in from your bosses for an IoT project

Episode 222: SmartThings’ new gear and a Wink sighting

This week on the IoT Podcast, Kevin and I spend time discussing Amazon’s new smaller Echo Show and SmartThings’ new trifecta of products.  From there we talk about a frightening new malware that’s bricking IoT devices and its unlikely origin. We check in on schools’ and hospitals use of an unproven AI and microphones to detect violence before it happens. Then it’s on to smart factories, a smarter Raspberry Pi for industrial IoT and a fitness watch that’s really smart. We also mention a small Wink update courtesy of a listener. From there we take a call asking about good leak detection options for a home.

SmartThings launched a bulb, camera and light bulb that could form the basis of a beginner smart home.

This week’s guest is Komathi Stem, the CEO of MonArc Bionetworks, who explains how her background in clinical trials enabled her to see the future of medicine in a world of unproven wearables. Like one of our prior guests, Stem is interested in using remote monitoring provided by connected medical devices to broaden the participants in clinical trials. She is ultimately advocating for personalized and data-driven medicine based on proven devices and algorithms. I don’t know if medicine will adapt but I feel better knowing people such as stem are pushing it to adapt without compromising on proven data.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Komethi Stem, the CEO of MonArc Bionetworks
Sponsors: Dell Technologies and Nordic Semiconductor

  • Which is for you, a small Echo Show or a small Nest Hub?
  • This is an absolute unit of a Raspberry Pi
  • June must be smart factories month
  • Medicine needs donated data, but how to protect people from abuse?
  • Personalized medicine will require much more from doctors

 

Episode 221: Thread is now enterprise ready

This week Kevin and I talk about the updated Thread protocol and explain what Thread 1.2 has to offer. It’s quite a lot. We also talk about office-management firm JLL working with Google to launch a smart assistant for the office environment, Samsung’s smart TV flub and DISH launching a smart home device installation effort. From there we talk about device-based security at the chip level and several news items. These include turning an iPhone into a medical device test platform, a new launch date for IKEA’s smart blinds, a new HomeKit smart plug, an update on Samsung’s Galaxy Home fondue pot device and a lawsuit against Amazon. In this week’s Internet of Things Podcast Hotline, we answer a question from Jeff about how to keep smart speakers from cluttering up a room.

The JLL app lets office workers schedule conference rooms and more, using their voice.

This week’s guest is Elizabeth Hackenson, the CIO of Schneider Electric. In her role as CIO, she is helping make the 130,000-employee company undergo a digital transformation. It’s a big job and she shares her exact role, the challenges of bringing IT and OT together and does a deep dive on the type of security she’s trying to implement. She also provides helpful tips on how to get your team members on the same page and what to look out for when trying to build connected factories and operations. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Elizabeth Hackenson, CIO at Schneider Electric
Sponsors: Dell Technologies and Nordic Semiconductor

  • Three things that matter in the new version of Thread
  • JiLL wants to be your new office assistant with Google’s help
  • The most interesting element of the Alexa lawsuits is  consent
  • Communication is the most important factor in bridging IT and OT
  • You need a layered security approach for IoT

Episode 220: The future of surveillance includes hacked data and biased AI

This week Kevin and I offer a take on the U.S. Customs and Border Protection agency hack and what it means in terms of biometric data, broader security trends and how it relates to policing that can rely on connected AR glasses. Basically, it’s going to be a dystopian hellscape. Especially when you consider Spotify selling data about your emotional state, Amazon’s work on a wearable that detects your emotions, and Facebook trying hard to make a version of the Portal system that could sell. In other news, we discuss whether Uber’s air taxis need 5G, Amazon halting sales of its new Blink XT2 video camera and a new environmental sensing board from Google. And, in our IoT Podcast listener hotline, we answer a question about underrated smart home features. By definition, our answers should surprise you.

Google’s IoT sensor board plugs into a Raspberry Pi and talks to Google’s Cloud IoT Core service.

This week’s guest is Dominique Guinard, the CTO of Evrythng, a platform that connects unique tags to the internet. Brands ranging from Coke to liquor giant Diageo use the Evrythng platform to track individual items and connect brands to customers. Guinard discussed how Evrythng has changed with the times in the internet of things, how a new standard could let consumer packaged good companies track individual items, and how the economics are finally in favor of connected tags.  We also discuss the tech needed to track a trillion connected objects,  salmon and why companies always turn to marketing first when it comes to IoT. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Dominique Guinard, the CTO of Evrythng
Sponsors: Dell Technologies and Nordic Semiconductor

  • The surveillance state isn’t very secure
  • This isn’t the data I really want to share with companies
  • How many sensors did Google cram onto this board?
  • Sensor tags are finally cheap enough for packaged good
  • Yes, it’s the internet of salmon

Episode 216: Your smart home data will lead to cheaper insurance

This week Kevin and I continue discussing the fall out from Google killing the Works with Nest program. We discuss alternative devices for those who want to replace their Nest devices. Next, we go into the Amazon Alexa updates that add the Guard security features and sunrise and sunset schedule. Then we look at the new NB-IoT networks from Verizon and AT&T before talking about the facial recognition ban in San Francisco. We mention Lenovo’s new IoT Edge gateway and cover the new Wi-Fi Home Certification for single-family homes and apartments. Finally, we answer a listener question about outdoor mesh Wi-Fi.

The Sonos One got Google Assistant and there’s one drawback. Photo by Kevin Tofel.

This week’s guest is Mariel Devesa, global head of business at Phyn who discusses why insurance firms have been slow to underwrite more smart home devices and what we can expect going forward. One potential future involves companies bidding for our business based on feeds of smart home data showing how low our risk profiles are. Because Phyn is a leak prevention sensor, she also spends a chunk of time talking about water damage and how to find algorithms to build a compelling product. Enjoy the glimpse into our future.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Mariel Devesa, global head of business at Phyn
Sponsors: Dell Technologies and Nordic Semiconductor

  • How should IoT devices remove features or privacy?
  • Sonos One adds Google Assistant but there’s a drawback
  • Verizon’s NB-IoT network seems pricey
  • Why insurance firms still won’t underwrite your smart home
  • One day your insurer might bid for your business

Episode 215: What Google killing Works with Nest means

This week’s show is a long one, thanks to both Google I/O and Microsoft Build happening this week. We kick off with news from I/O about local processing and gesture controls before digging deep into what it means that Google is killing its Works with Nest program. We explain what it means for consumers, the industry, and for developers. From there we move to the privacy one can expect in Amazon’s Echo products and generally what Amazon knows about you. We also talk about the new Amazon Blink XT2 indoor/outdoor wireless camera. The enterprise gets a lot of love from Microsoft at Build with new conversational talents, a way to migrate old embedded devices to the modern Windows 10 IoT OS and support for robots and Windows 10 IoT. We end with news bits including an update on Bluetooth’s success and an update on the lawsuit over landlords installing smart locks. I also review Wyze Sense sensors.

The new Amazon Blink XT2 indoor/outdoor wireless camera will sell for $89.99.

This week’s guest is Kiva Allgood, the new head of IoT and Automotive at Ericsson. She has worked at GE Ventures and at Qualcomm, so she’s familiar with the history of the IoT. She discusses agile factories that will be enabled by 5G networks, why we need industry-wide standards for the IoT and explains why adoption has been slow. We also talk about the importance of resiliency in the industrial IoT, something that is occasionally lost on the IT folks.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Kiva Allgood of Ericsson
Sponsors: Dell Technologies and Nordic Semiconductor

  • Consumers should only buy Nest gear if they are Google-only homes
  • Would you dump your digital assistant?
  • At last Azure Sphere security service is being used in the real world!
  • Standards will make the industrial IoT profitable
  • With 5G you can reprogram your factory like you reprogram software