Episode 233: How IoT will change your sales job

This week’s show kicks off with the whimper after Apple failed to give us any exciting IoT news. We discuss the scraps Apple gave us, but move to Google’s new Nest Hub Max and the future of local wake word recognition thanks to a new chip. We also talk about Samsara, the industrial IoT’s latest unicorn, an update on the founders of Centralite, and Best Buy’s decision to kill its Insignia app. We end on a down note with the details from Trend Micro’s terrifying report that details what hackers talk about on the dark web in regards to IoT devices. Lock down that camera, people. This week’s IoT Podcast Hotline question circles back to last week’s question with a listener providing yet another way to track tools. It would work for books as well!

The Google Nest Hub Max has a huge display, facial recognition and costs $229.

Our guest this week is Elisabeth Schloten, the CEO of ECBM, a German consultancy that helps companies implement IoT for digital transformations. She explains how the internet of things differs from Industry 4.0 and then explains how to talk to employees about changing job expectations after a digital transformation. She spends much of the last half of the interview explaining how sales jobs will shift when companies sell their products as services.  It’s really eye-opening.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Elisabeth Schloten, the CEO of ECBM
Sponsors: Afero and Simple Commands

  • Where was Apple’s Bluetooth tracker or sleep tech?
  • Google Nest Hub Max recognizes your face
  • Russian hackers want smart meter secrets and Brazilians go for gas pumps
  • Where does IoT fit into Industry 4.0?
  • IoT will kill the traditional sales commission

Episode 232: How secure is your favorite smart home device?

This week’s show has good news for smart device buyers concerned about security. We discuss a new research effort called Your Things that tracks the security of popular smart home devices. We also talk about a new Z-wave hub from Ezlo Innovations, a DIY voice assistant from Picovoice, and rumors about Apple’s new AR glasses and smart tracker. In bummer news, a popular maker board has a vulnerability that the manufacturer has patched. From there we move on to quick news from Amazon, August, and Android. Then we close by answering a question about how to track tools that you may want to lend out to friends.

Yale introduced new locks for the European market at IFA with August software inside.

Our guests this week are Gaye Soykök, who is head of emerging technologies at financial firm Legal & General, and Pilgrim Beart, CEO at DevicePilot. The two have come up with this idea of creating a minimum viable ecosystem for testing connected services. The idea is that most companies can’t do everything needed to pull a good connected service together, so they must create an ecosystem. We talk about how to make that happen, what to look for in partners, and how it ultimately will affect the consumer. It’s a meaty topic.

Hosts: Stacey Higginbotham and Kevin Tofel
Guests: Gaye Soykök, Legal & General, and Pilgrim Beart,  DevicePilot
Sponsors: Afero and Simple Commands

  • A scorecard from Georgia Tech and UNC-Chapel Hill grades the security of your devices
  • Stacey is about to build her own voice assistant device
  • A few Apple rumors to tide us over until next week
  • Why firms in the IoT need to consider a minimum viable ecosystem
  • How will consumers fare if such collaborative approaches pan out?

 

Episode 231: What to do with Wi-Fi 6 and voice in the enterprise

What is Wi-Fi 6? Should you care? We tackle these questions first up in this week’s podcast. From there, Kevin and I discuss the Bluetooth KNOB vulnerability and our fears of how smart home data could affect a Chinese-style social credit score. To lighten things up I talk about my visit with Microsoft, and experience with the Hololens 2 as well as Microsoft’s digital twin strategy. In the news segments, we cover the new Eero security service, the Nest doorbell package detection, and Fitbit’s proposed health service. We then answer a listener question about smart spigots.

This Microsoft image shows one of the Guides Microsoft has created for industry partners using the Hololens 2.

Our guest this week is Mark Webster, who is a director of product at Adobe. He discusses how enterprises should view voice interactions. He shares his thoughts on why voice should be separated from the digital assistants that have become popular in the home and explains why enterprise software will lead to different interactions and UX design. As part of the conversation, he also talks about where voice stops being useful and when companies should think about a multi-modal user interface that includes voice, screens and even gestures. If the future of work interests you, then this is a good episode.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Mark Webster, who is a director of product at Adobe
Sponsors: Afero and SimpleCommands

  • Wait on Wi-Fi 6 routers until there are more devices
  • Explaining Microsoft’s digital twin plans and Hololens 2
  • Fitbit is planning a service to go with its devices
  • Voice UIs  should not be confused with digital assistants
  • When does voice stop being useful

Episode 230: Which IoT satellite efforts will fail?

This week I get excited about a new home water monitoring product from Phyn while Kevin migrated his Nest account over to a Google account. We also discussed the creation of IKEA’s new Home Smart business unit and Amazon’s dream of putting Alexa in every car. SimpliSafe adds a door lock, MIT researchers build an energy-harvesting underwater sensor and a Chinese IP camera company is taking worries about security and U.S. fears of Chinese brands seriously. We also answer a question about Walmart’s Merkury Innovation brand of connected products.

The Phyn Smart Water Assistant will cost $299 and tracks leaks.

Our guest this week is Tim Farrar, of TMF Associates, who is a consultant in the satellite industry. I’ve turned to Tim to answer questions about the rush of companies trying to offer connectivity to the IoT using satellites. Do the economics make sense? How many of these businesses can the industry support and what the heck happens if these companies fail? Plus, we address the issue of space trash. You’ll want to listen.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Tim Farrar of TMF Associates
Sponsors: Nutanix and DigitalOcean

  • This water monitoring device is worth a look
  • How Google’s Nest migration works
  • Will Chinese companies start locating IoT cloud services in the U.S.
  • The economics of satellite make broad IoT use cases tough
  • Why broadband satellite efforts may doom smaller IoT plans

 

Episode 229: Check out this new location tech for IoT

This week Kevin and I continue to follow the never-ending saga of companies who sent people’s voice utterances to contractors without disclosure and pile on with more disconcerting news about Amazon’s facial recognition service getting the ability to detect fear. From there we discuss partnerships (LIFX and Brilliant, LG and Lumi); breakups (Microsoft and Johnson Controls, TP Link’s Kasa and HomeKit); and things that aren’t working (Google and Wink). We sprinkle in some Defcon news about acoustic attacks and hacked telephones before finishing with a study about power consumption on your voice-controlled TVs. We then answer a question about automating a bathroom exhaust fan.

Brilliant’s smart lights now work with LIFX.

Our guest this week is Adam Smith, director of marketing at LitePoint, a company that makes wireless test equipment. He came on the show to discuss the reasons LightPoint joined the FiRa Consortium, while also giving a primer on how the location-finding and the security features work. After that, we discuss how he decides which wireless tech to bet on and which ones he’s most excited about today. You’ll learn a lot.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Adam Smith, director of marketing at LitePoint
Sponsors: Nutanix and DigitalOcean

  • Overt surveillance and covert manipulation, coming to a phone near you
  • Take ups and breakups in the smart home
  • Huawei has a new OS to replace Android on its devices
  • What the heck is FiRa and how does it work?
  • Using time of flight to secure a wireless link

 

Episode 228: Ring uses police as a sales channel

We should name our show the Internet of Privacy Violations Podcast. This week Kevin and I talk about Apple and Microsoft sending voice utterances to contractors and what the industry overall has done to clarify this fact to consumers and also let folks opt-out. We also talk about Microsoft’s discovery that IoT devices are an entry point for hackers and ask for feedback on whether a printer is an IoT device. Then we follow up on Ring’s work with police departments, which doesn’t make me feel good at all. In more fun news we finally discover what Google’s Mistral is, we find a new device from Walmart and discuss a new tech alliance. From there we talk about a new hub for your cameras, Arlo Pro getting HomeKit support and a new roving digital assistant from Asus. We close by answering a question about connected weather stations.

Our guest this week is Meirav Oren, CEO and co-founder of Versatile Natures. She explains how to get non-tech firms to adopt AI and IoT and why she thinks cameras are not the best IoT sensor to use. She also tells me how she thinks the construction industry will evolve over the next decade as it adopts new technology. You’ll gain a lot from this interview.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Meirav Oren, CEO and co-founder of Versatile Natures
Sponsors: Nutanix and DigitalOcean

  • Is a printer an IoT device? We want to know.
  • Ring has turned police officers into its sales channel and that isn’t okay
  • What’s Walmart’s Project Franklin?
  • To get non-tech people to adopt AI, you need trust
  • The future of construction can be found in chip manufacturing

Episode 227: Resideo’s smart home strategy explained

We kick off this week’s show with a new smart bed from Tempur-Pedic before immediately disagreeing about Google’s use of gesture control in the upcoming Pixel 4. From there we talk about Amazon’s Ring business and what makes us most uncomfortable about its dealings with police. Also uncomfortable is our chat about the FTC’s decision to revisit the rules about advertising to children in the wake of voice tech and user-generated content. Unsurprisingly, Apple also hires contractors to listen to your voice utterances, there’s a new security vulnerability and we discover which tech companies people distrust the most when it comes to IoT devices. For the IoT Podcast Hotline, we answer a listener question about making a ceiling fan smart.

The Pixel 4 could turn gestures into reality in more devices.

Our guest this week is Mike Nefkens, the CEO of Resideo, who came on the show to explain why Resideo has purchased three companies in the last few months. He also breaks down Resideo’s plan for the smart home and talks about a plan to create something akin to a warranty service that will help monitor water, electricity, HVAC, and gas lines in the home. This vision relies on professionals, and while there’s a place for DIY, Nefkins doesn’t think an amalgamation of off-the-shelf gadgets will replace a professional service using data to anticipate a home’s needs. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guests: Mike Nefkens, the CEO of Resideo,
Sponsor: Nutanix and DigitalOcean

  • This bed is the future of big-ticket home items
  • Kevin and I fight over Google’s gesture tech
  • How should the FTC regulate kids and tech in today’s world?
  • Which companies might Resideo buy next?
  • Resideo’s future smart home is a monitored home

 

Episode 226: Google’s Nest exec isn’t into smart homes

This week’s show kicks off with Kevin and I discussing how Google’s head of IoT isn’t a believer in the smart home. Except he is. He just calls it something else, and we explain his rationale for doing so. We also explain why I am so excited about Microsoft’s new contracts for sharing data and why Tile just scored $45 million in funding. From there we wonder if Google’s machine learning-based approach to recognizing electricity use in appliances is cool, who would buy the OmniFob smart keychain, and why Wyze is building a scale. Then we move to news from Huawei, Abode going deeper with Google Assistant, Adobe’s voice study and LG adding HomeKit to new TVs. Kevin shares his impressions of the Firewalla device, and then we answer a listener question about bring smart bulbs outside and finding wireless switches that work. It must be summer, based on these outdoor inquiries.

The OmniFob can replace your car keys, your house keys and control your smart home.

Our guest this week is Yana Welinder, co-founder and CEO of Kraftful, a newly launched startup building apps for smart home devices. Kraftful is a company at YCombinator that is working with big brands to make the apps for connected devices work better. She explains what features mainstream consumers want, why big companies aren’t building these apps themselves and why her business isn’t a feature of a larger tech stack. It’s a good intro to a new company.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Yana Welinder, co-founder and CEO of Kraftful
Sponsors: Dell Technologies and Afero

  • Call it intuitive, smart or helpful, just make it happen
  • Microsoft’s contracts serve a burgeoning need for enterprises
  • Firewalla makes a big impression
  • Why do so many smart device apps suck?
  • Can Kraftful turn app development into a scalable business?

Episode 225: How to fix smart speaker privacy issues

This week on the show Kevin and I share our misgivings about smart speakers and some ideas to help address the privacy issues for those who want to continue to embrace the convenience, but don’t want strangers hearing their fights, farts, and friends. We also talk about the acquisition of Centralite’s assets by Ezlo, which has acquired other struggling home automation startups in the last year. Then we tackle ARM’s new licensing plan, Intel’s neuromorphic chips, and an update on Wyze (plus its next device). News bits include a new drone platform, UbiquitiLink’s funding, Eve’s new Bluetooth extender, and hacked insulin pumps. In our voicemail this week we answer a reader question about an outdoor Amazon Echo speaker.

One of Intel’s Nahuku boards, each of which contains 8 to 32 Intel Loihi neuromorphic chips. Intel’s latest neuromorphic system, Poihoiki Beach is made up of multiple Nahuku boards and contains 64 Loihi chips.  Image courtesy of Tim Herman of Intel.

This week’s guest is Rags Srinivasan, who is a senior director of growth verticals at Seagate. He’s on the show to talk about Seagate’s efforts to make its wafer manufacturing process smarter. The company started with the idea of implementing a predictive maintenance program for manufacturing machinery but realized that if it could instead use AI earlier in the manufacturing process it would have a larger impact on the company’s bottom line. Srinivasan explains the tools the company used for Athena, how it hopes to achieve a 300% return on investment and why internal branding is essential. He also extols the virtues of cameras as the ultimate IoT sensor. Enjoy the show.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Rags Srinivasan of Seagate
Sponsors: Dell Technologies and Afero

  • How companies should fix their smart speaker QA process
  • What happened to Centralite?
  • ARM’s new licensing model and Intel’s new chips have something in common.
  • Seagate tried edge processing solutions from HPE and Nvidia
  • How to get buy-in from your bosses for an IoT project

Episode 224: Wyze Bulbs and the Echo Auto reviewed

This week Kevin and I spend more time reviewing gadgets than on news. First, we hit the latest update for Z-Wave which basically makes it easier to grab a new Z-wave device and get it on a network. Then we talk about vulnerabilities in medical devices before turning to the new Wyze camera person detection. I also review the current state of the Wyze light bulbs which I have in early release. In the smarter device side, Google may be testing some form of package delivery recognition for its doorbell, while ADT has created its own doorbell.  Ikea has made some new smart lights, which are more expensive than the Wyze bulbs, but a bit brighter. Google’s new local home control is in developer preview and I offer impressions on the Amazon Echo Auto device. We also answer a listener question about smart buttons for SmartThings.

The Amazon Echo Auto is a handy tool if it works in your car.

Our guest this week is Guneet Bedi, VP of global sales at Relayr, who discusses the role of insurance firms in making IoT business models possible. For example, insurance provider Munich Re, which owns Relayr, now provides guarantees behind “as a service” IoT business offerings for smaller companies who may need the backing of a big insurance provider to get customers over the hump of trusting a big operation to a smaller company deploying untested technology. We also talk about the mismatch in revenue coming in when a product company tries to implement a product-as-a-service model and how financial firms might step in to help. It’s a look at how the IoT can and will affect balance sheets in the near future.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Guneet Bedi, VP of global sales at Relayr
SponsorsDell Technologies and Afero

  • The Z-wave Alliance makes it easier to get products online
  • Wyze bulbs are a nice product for a nice price
  • Put Alexa in your car if Android Auto or Apple CarPlay isn’t for you
  • Insurance can play new roles in the industrial IoT
  • How to match new business models to changing revenue streams