Episode 38: A holiday troubleshooting guide under your tree

Just in case you open a few Christmas goodies in the coming days or decide to use the holidays as an excuse to set up a few connected devices, Kevin and I decided to offer the gift of our experience. We’ve condensed our stupid mistakes (like not reading the box for device compatibility) and more advanced tricks (like making sure all the devices are on the 2.4 gigahertz Wi-Fi network) into a relatively quick podcast that might one day help you solve your connectivity problems.

At the very least it will remind you that you are not alone as you struggle to set up your connected door locks or your ZigBee sensors. I just spent an hour on the phone with some very smart and helpful support folks trying to figure out why my WeMo outlet decided to stop connecting to my Amazon Echo. The experts decided that it must be some weird modem issue that will require Belkin to buy my model of modem and visit the testing lab. So know that this stuff is hard. In your network, with your stuff, as you get more wacky and crazy, your stuff will fail. Be patient, have fun, and keep listening. Kevin and I look forward to hearing your stories.

Alexa, Turn on Christmas from Stacey Higginbotham on Vimeo.

I’m also including above, a holiday demonstration of Alexa’s capabilities using the Wink hub ($50), a Lutron dimmer switch in the dining room chandelier ($45), four Hue bulbs in the living room ($260) and 3 GE Jasco outdoor switches ($40 each). I could have used a WeMo outlet or my SmartThings outlet, but neither would connect via the Echo, and so I just swapped out my outdoor ones for the sake of the video and figured I’d troubleshoot over the holidays.

Episode 37: Philips Hue drama and plan to fail even as you hope for success

Phillips caused a kerfuffle this week when it stopped supporting third-party light bulbs with its Philips Hue bridge and software. It has since reversed the decision after customers complained, but because the crazy time travel that Kevin and I undergo each week to bring the podcast to you had to record an update. However the conversation about third-party support and standards still remains relevant for the smart home today. We also dig into IBM’s new program that brings the Watson set of cognitive computing services to the industrial internet and Kevin’s crazy Bitcoin mining operation on a Raspberry Pi.

Kevin's Bitcoin mining operation using a Raspberry Pi and a custom dongle.
Kevin’s Bitcoin mining operation using a Raspberry Pi and a custom dongle.

Our guest this week is Santiago Merea who just sold his startup, the Orange Chef Co. to Yummly for an undisclosed amount. Merea discusses the future of the Prep Pad connected scale made by his company, and the future of Yummly. He also talks about the importance of having a plan for failure when you start out building a connected product. It’s a great show, so please enjoy.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Santiago Merea of Yummly

  • What’s wrong with Philips Hue?
  • IBM’s calling in Watson for a job on the industrial internet.
  • How to make 4 cents a day using your Raspberry Pi and a $35 dongle.
  • What’s next for recipe provider Yummly after swallowing a connected device company.
  • When building hardware, think about failing even as you plan for success.

Episode 34: All I want for the holidays is a smarter home

The holidays are rapidly approaching so as you’re prepping your Thanksgiving dinner or wallowing in that special feeling of torpor that only comes after downing three servings of stuffing and a piece of pumpkin pie, check out Kevin and my selections for holiday gifts. This week’s episode doesn’t have any guest so we could focus on the gadgets, but next week, the show will be back to its normal format.

Kevin and Stacey at CES in 2015. Kevin's hair is longer and so are my bangs.
Kevin and Stacey at CES in 2015. Kevin’s hair is longer and so are my bangs.

I’m not going to lie, I’ve already realized that I left off a few ideas, so you’re going to want to stay tuned for new devices and a few more gift ideas in the coming episodes as well. No one would accuse Kevin and I of being overly organized. And in honor of Thanksgiving, Kevin and I just want to take a moment to thank you guys for listening to us. This is a labor of love created after Gigaom exploded, done because we like the topic, and because we got so much feedback from our listeners that they enjoyed the show and found it valuable. So keep the feedback coming, keep listening, and we’ll keep it up.

Enjoy the show!

Episode 32: Amazon for the kitchen and Apple for the living room?

This week had so much connect home and internet of things news Kevin and I covered everything from a brand new way to turn your old smoke detectors into connected smoke detectors using a $35 battery replacement to new chip design from ARM that could make the Internet of things more secure. In the middle of all of that we talked about being able to buy the Amazon Echo in retail stores, the new Tag Heuer connected watch partnership with Intel and Gartner’s latest data on the Internet of things.

The Roost battery.
The Roost battery.

After Kevin and I run through the news, I turned to my friend Chris Albrecht, who was the emcee at the Smart Kitchen Summit held last week in Seattle. The event was awesome, and brought a good mix of old-school appliance folks together with Silicon Valley startups trying to remake the kitchen. Chris doesn’t love the connected kitchen, so he’s a good person to discuss what seemed worth buying and what seemed like hype. He also offered a bonus review of the Sonos Truplay feature at the end. That feature listens for your Sonos speakers’ sound quality in your room, and tweaks it so they sound as good as they can given their placement in the room. Find out what Chris says about it by listening to show (it’s iOS only, so Android lovers, need not apply).

Host: Stacey Higginbotham and Kevin Tofel
Guest: Chris Albrect of OneHub

Episode 30: My SmartThings hub must be haunted

Does your office need more conference rooms? Or maybe there’s wasted space where the printer and several reams of paper sit. In this week’s podcast we discuss how companies can use connected sensors in their lights to make better decisions about their real estate while also saving money on their energy costs with Joe Costello, the CEO of Enlighted. Before we talk to Costello, Kevin Tofel and I cover the SmartThings version 2 hub.

The SmartThings Monitoring kit.
The SmartThings Monitoring kit.

After the show aired I got on the phone with SmartThings and swapped out the hub, but my initial experience was terrible (you’ll hear). Since the show was recorded, I’ve since managed to join most of the sensors to the network using the new hub and will keep testing. Kevin and I also talk about Verizon’s plans for the Internet of things and a list the National Association of Realtors put together to help people sell their smart homes without compromising their data. You can find it here!

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Joe Costello, CEO of Enlighted

  • My SmartThings hub isn’t behaving like it should.
  • Learn about how to talk about your smart home to prospective buyers
  • Verizon has an IoT cloud and new pricing plans
  • Smart office buildings are coming and it starts with LEDs
  • How to solve conference room overbooking using sensors

Episode 29: The smart home may one day have a debt to NASA

If you’ve ever wondered how to get started on a smart home of your own, Kevin Tofel and I share a few ways to get started, answering some questions about hubs outlets and how to think about buying connected gadgets for the first time. We also discuss a few new development boards and why I went on a rant about the issues with the smart home in Fortune last week. Finally we talked about Korner, a really simple to use home security product for $98 that seems to have a lot going for it.

Korner tag being applied to a window. -- Image courtesy of Korner.
Korner tag being applied to a window. — Image courtesy of Korner.

For those looking for my SmartThings review, please wait another week. I set it up and became a little too ambitious and didn’t test out the more common use cases before going straight to some really fancy things that most people wouldn’t do and caused some problems for myself. Next week it will be ready for the full run down. As for this week’s guest, We have Jim Hepplemann, the CEO of PTC, whose company just said it would acquire the Vuforia augmented reality platform from Qualcomm. PTC has also acquired ThingWorx and Axeda, both IoT platforms for businesses as part of remaking the former industrial design software company into a one-stop-shop for the connected world.

Heppleman shares this idea of creating a digital twin in AR for every physical product, chock full of data that product might be generating. So under AR, your smart devices might one day share information about their connections with other devices and services, their histories and stats that aren’t visible to you and more. In industrial settings it’s far more powerful. So listen to the podcast and be wowed.

Hosts: Stacey Higginbotham and Kevin Tofel
Guest: Jim Hepplemann, CEO of PTC

  • Let’s put the consumer first and stop issuing new standards that require people to constantly buy new stuff.
  • How to set up a smart home? We tell you how to think about it.
  • Check out new dev boards and a the Korner home security set up.
  • Thinking about how to use augmented reality in the smart home and industrial internet.
  • The concept of a digital twin and the IoT’s debt to NASA.

Episode 28: Warm and fuzzy drones and living with Apple’s HomeKit

Several HomeKit devices finally arrived in the house and were installed with relative ease. I had the Lutron bridge that had come out earlier this summer paired with two dimmer switches, a lamp module and my Nest thermostat, the new Philips Hue bridge that is HomeKit enabled paired to five Hue lights and a Schlage Sense lock installed on my back door. It was a good smattering of devices, but unfortunately it was the wrong smattering, because none of the apps seemed to have a way to bring all of the individual devices together, unless it was through Siri. Listen up as Kevin and I discuss a full review of the products on this week’s podcast.

The outside-facing side of my HomeKit-enabled Schlage Sense lock.
The outside-facing side of my HomeKit-enabled Schlage Sense lock.

We also cover August smart lock’s new video doorbell, keypad and access plans and Savant’s new DIY home automation system. But most of our time is spent on HomeKit, Apple and little bit of comparison between that and other solutions on the market, such as the Amazon Echo. Our guest for the week covers the topic of helping people age in place through the use of drones. Not today’s drones, but a warmer, fuzzier version that is autonomous. Naira Hovakimyan, a professor in Mechanical Science and Engineering at the University of Illinois discusses her research in developing autonomous drones that work with people and don’t frighten people. Listen up to find out how she plans to transition from farming to helping the elderly.

Hosts: Stacey Higginbotham and Kevin Tofel
Guests: Naira Hovakimyan, a professor in Mechanical Science and Engineering at the University of Illinois

Episode 27: Early adopters will suffer for their love of the smart home

This week the smart home got some new capabilities with Philips Hue announcing a new HomeKit enabled bridge that also will be upgraded to support the newly announced Nest Weave protocol. Kevin Tofel and I discuss both the new bridge and the new Nest Weave protocol and whether or not we want to keep investing in new gear to upgrade our networks. We also touch on the new cloud offerings announced by Amazon and Microsoft for developers looking to build connected products.

designswarm_profile_alex

Our guest this week Alexandra Deschamps-Sonsino (pictured above), who is a design consultant and the creator of the Goodnight Lamp, joined me to discuss consumerism and selling the internet of things. We touched on product lifecycles, again on the Hue bridge and even about designing for sustainability and the responsibility that connected device designers have to consumers and the environment. She came to a pretty grim conclusion, but it’s good food for thought, especially if you haven’t bought into the connected device bonanza yet.

Host: Stacey Higginbotham and Kevin Tofel
Guest: Alexandra Deschamps-Sonsino of Design Swarm

  • Should you upgrade your Philips Hue bridge to the latest version?
  • A deep dive into the Nest Weave protocol
  • Consumerism and the IoT. Is this what we want?
  • If you buy your connected device today, be prepared to suffer.

Episode 26: A skeptic’s view on the smart home and how to build services, not products

This week I invited my husband to replace Kevin Tofel (it’s only for this week, y’all) to get a viewpoint from someone who isn’t exactly enamored of the connected home. Andrew Allemann (my husband) talks about the devices he likes and the things he doesn’t. If you’re building a product,he’s worth listening to, although his complaints are probably familiar to anyone whose spouse is tired of living with a bunch of gadgets in perpetual beta.

Some of Andrew's favorite products are the Hue lights.
Some of Andrew’s favorite products are the Hue lights.

Our guest is Nandini Nayak, who is with Fjord, and she came on the show to share research and insights about transitioning from selling products to selling services, which almost every single company building connected products will have to master. Nayak has helped create the concept of Living Services and Living Brands, which she explains on the show. The basic idea is that once connected, products can become personal and adapt over time to the needs of the buyer be it a consumer or a corporation. IT’s a powerful one and we explore it in depth. Please listen to the show for more.

Hosts: Andrew Allemann and Stacey Higginbotham
Guests: Nandini Nayak, Fjord

  • The perils of living in a smart home plus some of the perks.
  • Why this device is my husband’s favorite?
  • How do you define a living service?
  • Will startups or big companies be better at creating connected services?

Episode 21: Here’s what Amazon’s Echo will and won’t do

We connected our lights and locks to the Internet and frankly, we don’t seem to be much better off. In this week’s podcast I talk to Claire Rowland a user experience consultant and lead author of Designing Connected Products about why that is, and who actually is better off. We also discuss what she’s discovered about making friendlier designs and why she’s optimistic about the smart home.

The Philips wireless dimmer kit.
The Philips wireless dimmer kit.

In the here and now, Kevin and I discuss how I connected my Wink and SmartThings hub to the Amazon Echo and what we can and cannot do now that we’re linking our hubs into a larger hub. We also do a little review of the latest Hue light product from Philips–a $40 wireless dimmer kit. I even managed to fix a lingering problem with my Wink setup and now I have porch lights that go on when my garage door opens. It’s a known issue with scheduling on the Wink, so listen up to see if it might apply to you.

Hosts: Stacey Higginbotham and Kevin Tofel
Guests: Claire Rowland, Designing Connected Products

  • So what can you do on the Amazon Echo with SmartThings and Wink?
  • Should you buy the Philips new wireless dimmer kit?
  • Adding the internet to consumer products isn’t enough.
  • Connected devices are turning out to be great for accessiblity